From your receivables aging report find the customer and invoice that has an amount owed that you are not going to get.  Note the invoice number and the customer. 

 

On the AR main form click on Clear Screen and then enter the invoice number.

 

 

I have entered invoice number 1969.  When I press Enter the following screen will appear.

 

This screen supplies the amount if you didn’t remember it.  You will need to enter this amount when you make your credit entry.

 

Quit this screen without doing anything and the main form will have the invoice and customer information filled in as shown below.

 

Now click on the Credit Invoice radio button to see the following form.

 

 

This customer owed $68.00 dollars.  So enter this amount in the proper field. 

Add a note that will allow us to report what kind of a credit you are issuing.  In this example I would enter REMOVING BAD DEBT.

Click on Apply.

The above form will disappear and the main form will be revealed.  Click on Find Invoice and you will see that the balance is now zero as shown below.

 

The invoice will no longer show up on your aging when it is recalculated.